Q. What payment options are available?
A. The most convenient ways to order our product is to order online using your credit card.
Go to our
order page and order rightaway using your credit card.
To order by phone,please call toll-free 1-877-734-7638(USA & Canada) or +1 952-646-5178
(International). You must mention the full product name while placing the order.
You can also send us a Personal or Company Checks, Money Orders for your purchase.
To do that please send your Checks/Money Orders to this address with details:
Belltech Systems
22525 SE 64th Place, Suite 233
Issaquah
WA-98027, USA
Q. How can I place an order?
A. Go to our
order page,
click on the buy button corresponding to the product you wish to purchase
and follow the instructions.
Please make sure that e-mail address you type is correct, because all important
information regarding your order, your receipt, and your registration code
will be sent to this e-mail address.
Q. What will happen after I place my order?
A. Once your order has been processed successfully, we will send you an email immediately with
your license code. This may take from a few minutes to an hour in most cases.
Follow the instructions in your email to convert your product to a full version.
Please make sure that you are not blocking emails from
sales@belltechsystems.com, registrations@regsoft.com and sales@regsoft.com.
Q. When will I receive my product?
A.
After your order has been processed successfully, we will send you an email immediately with
your license code. This may take from a few minutes to an hour in most cases.
If you have ordered a CD-ROM in your purchase:
If you have ordered a CD-ROM in your purchase, please expect to receive it within 3 weeks.
But you still can convert your software to full version using the license code you will receive
in your email.
Q. How do I get any special discounts?
A. We offer multiple license purchase discounts all the time.
You can see the details in the order page. In addition to that, we offer discounts
time to time. If a discount is offered at any time, we put that information in our website.
Q. How can I place a purchase order?
A.
If you are buying for a Govt. organization, School/College or any big
organization and would prefer ordering with a
Purchase Order, please
obtain the Purchase Order form
here(PO form) , print and fill
it out and send to this address with your Purchase Order.
Belltech Systems
22525 SE 64th Place, Suite 233
Issaquah
WA-98029, USA
Please contact us for any questions.
Q. How will the charge appear on my credit card /debit card statement?
A. We process all orders via Regsoft Inc or ShareIt!.
Your credit statement will show a charge from "Regsoft Inc" or "ShareIt!".
Q. Can I get the product on a CD-ROM?
A. Absolutely! Products in a CD-ROM is optional for some extra charge.
You can select "Yes" to CD-ROM option in the order form, and we will send the
CD within a week's time. You still can convert your downloaded
copy to full version using the license code.
If you have NOT opted for CD-Delivery option, you will NOT receive
any boxed product for the purchase. In that case it will be a download-only
purchase.
Q. When will I receive my CD-ROM on Demand?
A. If you have opted for CD-Delivery, please expect to receive it within 3 weeks.
Q. What will I receive if the product is delivered by e-mail?
A.
Once your order has been processed successfully, we will send you an email immediately with
your license code. This may take from a few minutes to an hour in most cases.
This email will contain detail instructions on how to convert your product to a full version.
You will also receive user guide documentation, extra graphics and templates for some products.
Please make sure that you are not blocking emails from
sales@belltechsystems.com, registrations@regsoft.com and sales@regsoft.com.
Q. How secure is my online order?
A.
Thanks to SSL(Secure Socket Layer) technology, you can be rest assured that
your online order is totally safe. Your order will be processed by SSL.
Your order process is protected via a secure connection so that the
data sent by you can only be read by the recipient. Important
information such as credit card numbers, addresses, etc. is sent to the
recipient securely via the Internet. All of the data entered on the protected pages is
encrypted(means jumbled-up using extremely complicated mathematical formula) using the SSL
protocol. That way no 3rd party can view your credit card numbers, addresses or any information you send us.
Q. Will my personal data be shared with any third parties?
A.
Privacy of individual visitor data is very important to us.
Any information you submit through our web sites will be held in
the strictest confidence. We will not release your e-mail address or
any other personal information to any third parties without your consent.
Please read our
privacy policy!
Q. How do I find which version of CaptureXT I am running?
A. Run CaptureXT, go to "Help" menu and then "About..." submenu. The version
number appears on the About Window.
Q. How do I capture a pull down menu or right-click menu?
A. Go to Tools-->Options menu, and set the hotkey(s) to SHIFT(or CTRL)+something
else. Then go to your desired application, pull down the menu and press the hot
key.
Q. When I save my image as JPG, how can I increase the image quality?
A. Go to Tools-->Options menu, and enter JPG Quality.
Quality 1 means poor
quality but smallest file size.
Quality 100 means highest quality but biggest
file size.
You can enter any number from 1-100 depending on your need.
Q. What is the difference between the trial and the full versions?
A. The Trial Version contains welcome screen that displays how much time is left in
the trial period, and allows you to conveniently purchase the product if you
want. All other functionalities are same. But after the trial period is over,
many important features are disabled. Then you need to
purchase the product to reactivare all the features with the
welcome screen removed.
Q. What is a Hot Key?
A. A Hot Key is a single or a combination of keys that can be pressed from within
any windows application to initiate the actions of other applications like
CaptureXT. The default Hot Keys for CaptureXT is Ctrl + Q.
This means, you can
start CaptureXT (and optionally minimize it to System Tray) and then
hit Ctrl + Q(press Ctrl key and then press Q) from anywhere to capture a rectangular area. You
can choose your own hot key combination from the options window (Tools -> Options menu).
You can also choose not to have any hot key for CaptureXT by unchecking
"Enable Hotkey Capture" check box.
Q. How do I copy the captured image to the Windows clipboard?
A. Go to File-->Copy to Clipboard or just press Ctrl+Shift+C
If you have not drawn a selection box in your image, then just press Ctrl+C to
copy the entire image to clipboard. If there is any selection box, then Ctrl+C
will copy only the selected area to clipboard.
